Client Ledger - Admin

Client Ledger
Manual Payment Entry
Refund Payment

Client Ledger

1. Select Billing under Client/Employee/Doctor dropdown.   
   
   
   
   
2. Select Client Ledger under Select a Transaction.
   
   
   
   
3. Select a client from the drop down.
   • Selecting the “Filter by date” check box allows you to search a specific date range.
     
     
     
     
4. You will see 3 separate tables
   
   

   • Outstanding Billing Items

     
     

1. • Payment History

     
     

1. • Historical Billing items
     
     

Manual Payment Entry

1. 1. Run the Client Ledger report as described above. 
   2. Select the items for which you would like to apply payment.
      Note: If no items are selected the amount paid will apply to the total amount due starting with the oldest billing items first
   3. Click the Enter New Payment button.
      
      
      
      
   4. Select the payment method: Cash, Credit Card, Check or Client Credit.
      • • Cash 
          Enter Payer Name
          Enter amount - verify amount before saving
          
          
        • Credit card 
          Enter cardholder name exactly as it appears on card
          Enter receipt email address
          Enter card number, expiration date, and cvv (card security code usually located on the back of the card)
          Enter zip code - required for some cards
          
          
        • Check 
          Enter payer name
          Enter amount - verify amount before saving
          Enter check number
          
          
        • Client Credit 
          Enter payer name
          Enter client credit description
          Enter ledger PIN - the ledger PIN is set up by AccuPoint and will be provided
          
          
   5. Complete the form by double checking that you have the correct payment method and correct amount entered, then click “Save”
      
   6. After a payment is entered:
      • The Amount Due will reflect the payment made. If the payment completely paid off the balance, the Amount Due will be in green at the top of the screen.
      • Any outstanding billing items that were paid will be removed from the Outstanding Billing Items table.
      • The payment will be reflected in the Payment History table.

Refund Payment

Option 1

1. 1. Run the Client Ledger report as described above. 
   2. Click the Manual Refund button at the top of the page. The refund form opens. 
      
      
      
      
   3. Enter the refund information.
      • If you do not know your Ledger Pin please reach out to your account manager.
        
        

Option 2

1. Go to the Payment History Table.
2. Find the specific payment you would like to refund.
   
   
   
   
3. Click the Refund button.
   
4. Enter the refund information and add a refund description for your records.
   Note: If you do not know your Ledger Pin please reach out to AccuPoint support.